Returns and complaints

When purchasing at www.hellridershop.coml, each customer is safe and has the right to return the product within 14 days from the date of receipt of the shipment.

How to make a return or complaint? It's easy!

1. Complete the withdrawal/complaint form available for download below.

2. Package the returned products and attach the printed form. If you do not have a printer, you can copy the form by hand.

 

3. Send the parcel to the following address: hellrider, ul. Głogowska 180/7, 60-126 Poznań. We do not collect parcels on delivery or from parcel lockers.

Attention! It is not possible to return goods purchased online in stationary stores. Contact us regarding returns and complaints: 692966604 and hellriderfashion@gmail.com during the opening hours of the Service Office

Returned goods should be sent to the following address:

Hellrider
street
Głogowska 180/7 60-126 Poznań
tel: 692-966-604
e-mail: hellriderfashion@gmail.com